Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Podcasting since 2021 • 211 episodes
Managing Dental Drama
Latest Episodes
Are We Making Our Patients Feel Dumb?
Dr. Kuba and Bethany dig in to an all-important topic – patient communication. In this episode, Dr. Kuba shares a recent restaurant experience and how the communication was off throughout the entire meal. Ultimately, she felt like she was tr...
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Season 5
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Episode 3
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45:03
Sucktember – What to Do With Staff When the Schedule is Slow
September can be slow in the dental field. In fact, many practice owners refer to it as “Suck-tember.” In this episode, Dr. Kuba and Bethany discuss the September slowdown in her practice. Should a practice owner send employees home? Dr. Kub...
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Season 5
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Episode 2
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31:51
Dr. Jones Divulges His Worst Moments as a Practice Owner
Welcome to SEASON FIVE!!! We kick this season off right with Dr. Jones! Dr. Kuba challenged him to think of some of his worst moments as a practice owner and some of the worst decisions he’s made. So, as he always does – he delivers! H...
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Season 5
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Episode 1
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43:11
Phone Skills = First (or Last) Impression
Never underestimate the power of phone answering skills. The way a dental practice phone is answered can lead to a new patient appointment (or the lack of one). Good skills can lead to de-escalation of a frustrated patient and to the positiv...
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Season 4
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Episode 50
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34:27
When Team Members Fail to Show Up for Team Building
Team building events are an important part of building successful team members, but what do you do when team members fail to show up for these important and often costly events? Dr. Kuba shares a colleagues frustration when after careful pla...
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Season 4
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Episode 49
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47:06
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