Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Managing Dental Drama
Inside the Mind of an Office Manager
Bethany interviews a new guest on the show today – her sister-in-law who is an office manager in a dental office. So often, dentists ponder on the motivations, struggles, and heart of the office manager. What drives them crazy? What makes their day go well? What frustrates them? In this episode, Amanda shares how she left her career as a paralegal to pursue a career in the dental field. She started as a treatment coordinator and eventually worked her way into a management position. She shares what she loves about the dental field and what keeps her going on a daily basis. She also shares the difficulties of her role and how she tackles some of those struggles. Be sure to have your pen and paper ready! Throughout the episode, she shares various tips for dentists and practice owners in developing a secure and positive relationship with their office manager.
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