Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Episodes
241 episodes
Encore Performance
Encore Performance: While disgruntled patients have always been a reality, they seem to be growing in number. The combination of massive social and economic changes has turned even some of the nicest patients into grumps. In this world-wide ris...
Medical Emergencies Matter
In a residual theme of “going deep”, Dr. Kuba and Bethany dig into a weighty and important topic today – medical emergencies. Together they reflect on several REAL scenarios that recently occurred in the dental field. They discuss the appropria...
Dr. Kuba’s Therapy Session
Dr. Kuba spills the beans today. In complete vulnerability she discusses the recent opening (and closing) of her second location. She unpacks all of the emotions and thought that went into turning the page on this new and exciting venture in he...
Going Deep – Stress, Relationships, and Isolation
Bethany and Dr. Kuba take a more serious tone today as they address the very real hardships of leadership, management, and practice ownership. The bottom line is – it is extremely difficult. Struggling to successfully manage a dental practic...
Is AI Taking Over?
So, what is all the buzz about AI? Dr. Kuba wants to know and puts Bethany on the spot for her take on AI. Together, they discuss what this new trend is and if it is truly something new and exciting. Bethany shares some of her client’s exper...
Management Tool Kit: Salary Review
One of the most common questions that Bethany gets is, “When should I give a raise?” In this episode, Dr. Kuba and Bethany unpack the mystery of salary and hourly increases. Their advice is to ensure that the team has a clear understanding o...
Real vs. Not Real
Are you ever stuck in a situation in your practice where you wonder – is this happening elsewhere? Or am I the only one? Bethany gets the opportunity to field “real vs. not-real” questions from her clients all the time. She often helps them dec...
Patient Retention = A Big Deal
So what is the big deal with patient retention? Dr. Kuba and Bethany dig into this topic today to discuss why this buzzword is so prominent amongst dentists and consultants alike. Bethany discusses multiple different ways to look at the categor...
Dentist Arrested??
It’s all over the news. Impossible to miss, unfortunately. Dr. Kuba and Bethany grab their vomit bags and discuss this news story. This is every practice owner/team’s nightmare…..this kind of national story that brings scathing comments, negati...
Olympic Inspiration
Are you watching the Olympics? Well, Bethany is. She admits that the only thing on her TV for the last week has been the Olympics. She draws inspiration from these athletes in today’s episode and challenges all listeners to harness the power of...
Leadership Fails
Today, we turn the tables and ask the question…..What if the leaders are failing? It is, no doubt, a question that has nagged at the back of some of our listener’s minds. It is a valid question, albeit uncomfortable, but valid. So, Dr. Kuba and...
Snow, Ice, Practice Closure. Oh my!
Closing the practice for a day, two, or five is an extremely difficult decision. Whether it is due to snow, a water leak, or a broken compressor, there are multiple factors when considering a practice closure. In this episode, Dr. Kuba and Beth...
Feedback Free Society
Have you noticed the fragility of the human psyche? One harsh word can crumble someone’s confidence or inflame it. In the workplace, corrective feedback has become incredibly challenging. Leaders must delicately balance corrective conversations...
Insurance Saga 2026
It has been a while since Bethany and Dr. Kuba have tackled the ugly topic of insurance. They jump right into tough topics in their first 2026 episode together! Insurance ranks at the top of their list. After a recent incident with a parent ...
Behind the Scenes with Bethany’s Husband
Meet Bethany’s husband! He gets put on the spot today to answer some burning questions. As a high school economics and government teacher, his insight into current economic trends is always a support for Bethany as she consults with her clie...
🔒Bonus Episode: Be the GOAT! Part 2
This is a clip from our January bonus episode that continues the Be the GOAT! episode, available exclusively to our Patreon subscribers. To unlock the full bonus episode, head to
Be the GOAT!
There is no better way to kick things off in 2026 than to get some inspiration from nature – specifically from Bethany’s Nigerian Dwarf goats! In this episode, Bethany shares the lessons she has learned over the last couple of weeks as she h...
Holiday How-To
Happy Holidays! With time off (hopefully) in the not-so-distant future, it is important that your patients AND team are prepared for any holiday closure time. Patients should ideally be made aware of any practice closures in advance. Emails,...
Team Holiday Bonuses and Gifts
This time of year can be incredibly hard for dentists and practice owners because there are so many decisions to make when it comes to showing appreciation for team members. Should I do cash, a gift card, or a bonus through payroll? How much...
Top Year End Tips
It is that time of year – you have a list of things to do that is nearly a mile long. Your mind is scrambled, and you are trying to remember what you need to do for the practice and team to wrap up 2025 nicely. Dr. Kuba and Bethany are...
Dr. Jones Surprises Bethany
It is not often that Bethany’s plans are usurped, but Dr. Jones pulls it off today. Bethany had teed up a completely different subject for today’s episode, but Dr. Jones had a different plan and turned the tables! He took a trip down memory ...
Slow Down and Reflect
It’s Thanksgiving Week! So, Bethany traps Dr. Kuba and convinces her to be extremely vulnerable and answer some annual reflection questions LIVE and on the spot! Thankfully, Dr. Kuba obliges, giving listeners an opportunity to not only learn...
FULL BONUS EPISODE – Practice Vision
They have gone mad!! In a season of gratitude, Dr. Kuba and Bethany want to gift all listeners with a full bonus episode. So here it is!! Today’s episode is the very first bonus episode, which aired in November 2024. They discuss an incredib...
To Hire or To Fire, That is the Question
How do you know if the person you recently hired is the right one? In this episode, Dr. Kuba and Bethany discuss three recent examples where practice owners are evaluating this very question. At the 60 day point, one practice owner is ...
When Team Members Won’t Follow the Lead
Changes in a practice are necessary. At times, changes are thrust upon a team, forcing them to pivot. Other times, the practice owner is watching the horizon for economic, technological, or financial impacts that may also force change. Regar...