Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Episodes
176 episodes
How To Conduct Compensation Reviews
On the heels of “When to Ask for a Raise,” Dr. Kuba and Bethany tackle the other side of the coin today. They dive deeply into the subject of annual compensation reviews. What are they? How are they different from performance reviews? What d...
•
Season 4
•
Episode 19
•
33:52
Essential Tools for Practice Growth
Dive into the Dental Drama Digest with Bethany!The digest and bonus episode are packed with powerful content to help your practice grow, but it can feel like a lot to tackle. Tune in to this bonus episode to uncover practical ways to...
•
15:24
When to Ask for a Raise
Raises and the conversations around raises can be uncomfortable and challenging for both parties involved. That is why Dr. Kuba and Bethany tackle the precursor to raise requests in this episode. They start by dialoguing an important q...
•
Season 4
•
Episode 18
•
48:50
Setting Your Course for Education in 2025
It is a new year and a new opportunity to make BIG plans for education in 2025! In this episode, Dr. Kuba and Bethany discuss the importance of utilizing the energy and enthusiasm of January to propel you into planning some great education o...
•
Season 4
•
Episode 17
•
48:06
January Bonus Episode: Traveling with Your Team
In this bonus episode of Managing Dental Drama, we’re diving into the details of planning a successful team trip. From managing logistics to fostering team spirit, we explore the ins and outs of creating an event that’s both memorable ...
•
3:35
Maximize 2025: Tools for Dental Practice Success
Bethany highlights three game-changing opportunities designed to help you streamline, strengthen, and elevate your practice in 2025! The Chart Audit Program Offers a thorough review of your documentation by experts Dr. ...
•
7:42
2024 Top Ten for Year End
The spotlight is on Bethany today as she focuses on her top ten suggestions, tips, and reminders for the loyal listeners of Managing Dental Drama. She reminds practice owners to put time, energy, and attention into plans and preparation for ...
•
Season 4
•
Episode 16
•
25:39
Team Holiday Bonuses and Gifts
This time of year can be incredibly hard for dentists and practice owners because there are so many decisions to make when it comes to showing appreciation for team members. Should I do cash, a gift card, or a bonus through payroll? How much...
•
Season 4
•
Episode 15
•
43:11
Conducting Productive Meetings
Dr. Kuba and Bethany tackle an important management topic – team meetings! In order to conduct productive meetings, several key components are critical. In this episode, Dr. Kuba and Bethany discuss the importance of scheduling meetings with...
•
Season 4
•
Episode 14
•
37:21
Bonus Episode: Insurance Verbiage to De-escalate Upset Patients
Happy Holidays! This is the second of TWO bonus episodes released this month!🎁In this episode, Bethany discusses the importance of handling insurance challenges with empathy and understanding. As patients face frustrations with insurance...
•
3:29
Bonus Episode: How to Make Your Gifts Count
Happy Holidays! This is the first of TWO bonus episodes released this month! 🎁The holidays are a perfect time to show your team how much you appreciate them, but finding the right balance can be challenging. In this episode, Bethany and ...
•
3:38
Staying Motivated Thru 2024
Back by popular demand – Dr. Ludlow! Burn-out is common, and Dr. Ludlow has beaten the odds in so many ways. His large privately owned dental practice continues to grow and change in astounding ways. In fact, Dr. Ludlow excitedly embraces ch...
•
Season 4
•
Episode 13
•
43:57
Generosity on Display
In this episode, Bethany shares multiple heartwarming accounts of doctors who chose random and sweet acts of generosity. On this Thanksgiving week, she hopes that the accounts of others and their acts of appreciation will impact listeners to...
•
Season 4
•
Episode 12
•
22:37
Appreciation Leads to Generosity
Bethany invites a beloved client to the studio today – Dr. Williamson! From the first moment Bethany spoke with Dr. Williamson, she knew he was one of the nicest people she has ever met. As she has grown to know him more over the last year, ...
•
Season 4
•
Episode 11
•
39:01
The Art of Appreciation
It is November, and it only seems fitting that we discuss one of the more foundational truths to running a great dental practice – the art of appreciation. In this episode, Dr. Kuba and Bethany discuss the importance of having a health...
•
Season 4
•
Episode 10
•
37:05
Do Elections Really Impact a Dental Practice?
Is it true that dental practices can actually be impacted by an election? In this episode, Dr. Jones and Bethany discuss the very real evidence that elections can definitely impact dental practices. Bethany discusses that the bulk of h...
•
Season 4
•
Episode 9
•
46:22
October 2024 Bonus Episode
Get a sneak peak at this month’s bonus episode! Then, sign up! Don’t miss out! Click on the link below and pick the subscription that fits your needs!
•
2:08
Experiencing the Fruit of a Fulfilled Vision
Dr. Smith is back in the studio today, and he shares the beauty of a fulfilled vision. Fifteen years after he took over his practice, he is still experiencing the fruit of his mission and is even able to pivot to be away from the practice mo...
•
Season 4
•
Episode 8
•
54:31
Learning to Pivot When Plans Fail
Plans fail. Even the best laid plans can fail. In this episode, Dr. Kuba, Bethany, Dr. Riley, and Dr. Patel all share comments on the importance of learning to pivot when things go wrong. In fact, Dr. Kuba encourages listeners to get out AHE...
•
Season 4
•
Episode 7
•
40:42
When a Rotten Apple (or Employee) Spoils the Bunch
The subject of culture pops up again today! Bethany and Dr. Kuba discuss how delicate nature of a positive team culture. In some cases, one singular employee can throw off the entire balance, sometimes without the practice owner even realizi...
•
Season 4
•
Episode 6
•
42:40
Dr. Jones Discusses Building the Practice You Envision
Dr. Jones and Bethany break in the brand-new studio today! Together, they discuss how critical it is for a dentist/practice owner to have a vision for what they want to create in their practice, with their team, and with their patients. Usin...
•
Season 4
•
Episode 5
•
40:28
Mistrusting Employees
Building trust on a team is a delicate and often difficult process. Once a team has a foundation of trust, the operation of the practice becomes much smoother and efficient. However, when trust is shaken or an employee on the team works to d...
•
Season 4
•
Episode 4
•
35:53
When Employees Feel Entitled
Kuba and Bethany tackle some uncomfortable examples of an employee who felt entitled and was quite verbal with her disappointment over gifts she felt were hers. The examples will definitely make the skin crawl, but these are relatively commo...
•
Season 4
•
Episode 3
•
49:24
The Aftermath of Firing an Employee – Part 2
The conversation continues today! This topic is simply too large to cover in one episode. Today, Dr. Kuba and Bethany talk about what can occur on the team after an employee is fired. First, the terminated employee could very well experience...
•
Season 4
•
Episode 2
•
34:35
The Aftermath of Firing an Employee
After receiving a clear plan of action for terminating a relationship with an employee, the crucial question becomes – How do you handle the aftermath of firing an employee? What do you say to the team? When do you say those things to the te...
•
Season 4
•
Episode 1
•
41:21