Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Managing Dental Drama
Bad Blood – When Team Members Can’t Seem to Get Along
It is, unfortunately, a frequent occurrence. Team members argue, disagree, and simply cannot seem to get along. At times, it is related to simple personality differences. Other times, it runs deeper and seems to impact daily interactions. In most situations, the arguments lead to a chronic feeling of bad blood on the team. The doctor is often unaware of the specifics, but can sense that something is off. There are times when the doctor is roped into the disagreement and must somehow mediate the situation. All the drama can impact employee retention, patient satisfaction, and even the practice success. So, it is important to handle situations quickly and with strategy.
If your team is constantly struggling with arguments, cliques, and team drama, you could benefit from taking a deep dive into personalities, communication, conflict management, and other topics at the Consulting Crash Course. For more information, email us at: managingdentaldrama@gmail.com
Previous Episodes Worth Revisiting:
Work Culture Problems
Meet Dr. Jones – Marketing and Team Culture
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