Managing Dental Drama
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
Managing Dental Drama
When Employees Feel Entitled
Kuba and Bethany tackle some uncomfortable examples of an employee who felt entitled and was quite verbal with her disappointment over gifts she felt were hers. The examples will definitely make the skin crawl, but these are relatively common examples. It is important to set the stage very clearly with team members regarding bonus plans, which are elective extras for the team. Openly complaining about the rules related to getting a bonus is a clear indication that the team might not be ready for a bonus program. It is also important to clearly set the stage for which gifts delivered to the practice are for the doctor and which are for the team. Dr. Kuba’s example gives listeners an uncomfortable example of what can go wrong when a team member does not clearly know the rules related to gifts.
Previous Episodes Worth Revisiting:
How to Solicit Genuine Feedback from Employees
Clear Expectations and Sticky Conversations
🎉 You're invited to Bethany's Brunch, a client appreciation appreciation event that we have also extended to our Managing Dental Drama community! Join us for a morning of delicious food, great company and engaging conversations!
📅 Date: Sat. October 5th
📍 Location: The Westin Dallas Stonebriar Golf Resort & Spa
1549 Legacy Drive, Frisco TX 75034
🕑 Time: 9AM - 12PM, Come and Go
✉️ Bethany's Brunch Invitation
This is our way of thanking you for being part of our journey! To ensure we have enough delicious food for everyone, we kindly ask that you RSVP by Saturday, September 28th. Email managingdentaldrama@gmail.com to reserve your spot!✨
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