Appreciation Leads to Generosity

Bethany invites a beloved client to the studio today – Dr. Williamson! From the first moment Bethany spoke with Dr. Williamson, she knew he was one of the nicest people she has ever met. As she has grown to know him more over the last year, her attribution of his character has been correct. She knew he would be the perfect guest for an episode on generosity. Out of his attitude of respect, humility, and appreciation, he displays generosity in a way that is not showy or proud but rather sincere and heartfelt. Dr. Williamson shares his views on gratitude and generosity. He will certainly inspire you to fill your heart with appreciation and empty your hands in the name of generosity! 

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Previous Episodes Worth Revisiting:
What is Servant Leadership?
Meet Dr. Marr – Deep Reflection, Finding Joy, and Setting Team Goals 

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Transcript

0:01
are you looking for a podcast where you can hear from real people regarding their real Dental drama if so then
0:09
you've come to the right place join hosts Bethany Penny and Dr Reena Kuba as
0:15
we dive into the solutions we've created and the mistakes we've made while
0:20
managing Dental drama let's get started Dr Williamson
0:25
welcome to managing Dental drama thanks for having me today I know this is just what you've dreamed of doing so I'm
0:32
excited that you're officially here but before we get going I want to tell people who you are so you and I have I
0:40
was trying to thinking about it on the way over a year year year yes so we've worked together for a year so still
0:45
still fairly new getting to know each other but I will tell I think I've told you this the second I met you even that
0:53
first phone call I hung up and I told my husband I just talked to the nicest person I think I've ever talked to you
0:58
just radiate kindness and you truly are one of the nicest people I've ever met so there you
1:05
go I should like KN you as Mr kindness or something but I thought of you for
1:11
this particular episode because we have been talking about a subject that I just feel like is you which is generosity and
1:18
kindness and all of that so I had to have you on the show today but before we get into that tell our listeners about
1:25
you who you are your practice all that good stuff all right well I'm Robert
1:30
Williamson I was born in the Glasgow area of Scotland and I moved to America
1:38
in 1997 I was 26 years old I didn't graduate high school till I was just
1:45
just before I turned 26 and came to this country so yeah so I got sponsored by a
1:51
family to come over and go to university here in the states and then ended up
1:57
going to dental school and then Pediatric uh Dental residency up at Ohio so I have been teaching part-time the
2:05
dentals uh The Residency program at Children's Hospital uh in Dallas for the
2:11
Pediatric Dental residence and then I have my own practice up in Sherman I bought it in 2008 so we're about 16
2:20
years in it man it's been wild ride huh it's been a wild
2:26
ride I have a feeling that even no matter what you say today people may just go back and listen to you talk so
2:33
your voice alone your accent alone is soothing okay so you've had a practice for 16 years almost
2:42
16 and I want to hear from you Dr coin I spent all last week's episode talking
2:48
about this concept of appreciation and having kind of this attitude of gratitude and you said something
2:54
recently that resonated with me you said no matter what you need to be generous from the start start you need to find
3:01
ways to be generous and we are in the month of Thanksgiving and all of that
3:08
how what are some ways that you display your generosity and I would say why why
3:14
do you choose to display generosity
3:21
well I'm the first person in my family ever to go to college Soh that's definitely a big change in my
3:28
family and there's so many people in this journey for me that have helped me
3:34
I was I was um kicked out of high school when I was 17 and so I really never felt
3:41
as what I would amount to much in my life and and so for me to be a pediatric
3:49
dentist uh is kind of overwhelming and just been
3:54
grateful and something happened way back I think it was about 1999 2000 I was in
4:04
college at the time my wife and I had our first son he was about a year
4:11
old we're both in college we're both working part-time wow and uh we heard
4:17
somebody at church I remember anyway he talked about how you can't wait until you have a lot
4:24
before you start to give you should give even if you don't have much and so that
4:31
Christmas we decided that we would choose a family uh in student housing and do
4:37
something nice for them and anonymously we wouldn't tell them it was us and there was a family from
4:44
Bulgaria um that lived across from us and they had a couple little kids and so
4:50
we decided we would put together like a Christmas package and just put it on their doorstep one night and leave it
4:57
and not tell them they they had no idea it was us and uh we didn't want them to know but
5:03
just right kind of from the start even though we were barely making ends me still to give and still to be generous
5:11
mhm and so and and we've had that reciprocated many times um we lived in
5:19
San Antonio for dental school and and one day we come home we had four kids
5:25
and we were living in an apartment and um my wife decided she was going to try
5:32
and teach some violin at the school but she never had a teaching certificate and I think the teaching
5:38
certificate was going to cost maybe $400 run about $400 and we never had the money and we came home one day it was
5:45
running about Easter and it was a b a little fluffy bunny rabbit toy sitting outside her door with an envelope and we
5:51
opened up and it was the exact amount of money that she needed to get a teaching certificate and so this isn't a journey
5:59
of just giving it's a journey of receiving too when we needed at most somebody and we have know we don't know
6:06
who that was in that was you know 2002 2003 so over 20 years ago we don't know
6:13
who did that for us and so it's it's hard to receive for sure I
6:20
think it's harder to receive than to give but I think when you when you
6:26
embark on this journey of giving and being generous and seeing and looking
6:31
for somebody that needs help cuz you'll find them pretty quick um it all comes
6:37
back to you yeah yeah and trusting that you know trusting that you're doing something you may not it may not be
6:44
immediate but that that hasn't impact just a part of your journey there will be some hard times and I I think
6:51
definitely if you have a Generous Heart then everything comes together for the good and you'll be taken care of yeah
6:58
for sure I love hearing that I did not know that background on your generosity I think your generosity is very evident
7:05
and the gratitude that you have is evident so I think when you hear that that's come from really hardship I I
7:12
think that paints a picture of you can still make a difference out of those hardships and even when you've got
7:19
nothing even when you're you know rubbing two pennies together to make ends meet that you can still still be
7:24
generous and I think that's a really great mindset so with that generosity
7:30
mindset that you have I want to kind of find out how you then view that in
7:35
relation to your staff because I think there's certainly times in a practice a
7:41
lot of times in a practice where maybe it is feeling like you're rubbing two pennies together and there's just not
7:47
much to give how do you balance that generous mindset with the financial
7:53
demands of a practice as well it do I mean you don't have to be
7:59
generous with money you can be generous with your time I mean a lot of my staff have been in and out of the
8:06
hospital and you know you can go visit them yes you know I've had staff that
8:13
have had their kids in the hospital and you go visit them or you go take groceries to their house and you know
8:20
for me to go spend $150 on groceries and show up at a staff member's house and
8:26
give it to them that's not a whole lot of money but it's it's generosity it's time and
8:33
it's that you do care for them yeah it's a thoughtfulness it's even if it's not a
8:38
huge financial give it can still like you mentioned the time oh I can think of so many things even if there's not a
8:45
financial component to it taking the time to writing an encouraging note to
8:51
one of your team members or like you said even just showing up and visiting them in the hospital or you know they've
8:58
got a sick kid that you're going to visit like that's very I would imagine that to be very impactful for a team
9:05
member to see my bosses here and cares yeah you would hope so right cuz
9:13
um we're all busy we're all busy and so you know to stop what we're doing and to
9:20
go make sure somebody's okay this is this is life and this is this is what we
9:25
do like my life is very good I have a F life and so much of it is because of my
9:33
staff like I hear all this sometimes my staff will say I love working for Dr
9:39
Williamson I love it and I'm like you don't work for me yeah you work with me you work with me yeah we we don't own
9:48
these people they're they have skills and uh work ethic and everything else
9:54
that gets put into this place that I don't have yeah and with that without them I don't have the life I have and
10:03
without me they don't have the life they have and so really it is it's this H
10:10
beautiful Symphony in a way where you know you're taking care of people and you're looking out for them and you're
10:15
treating them well and you're treating them with respect and you're loving them and when you can be generous you be
10:23
generous um and sometimes that is your time and sometimes it is
10:29
financial and sometimes it's um you know showing up for one of their
10:37
kids sports games or whatever but we don't we don't have the life we do
10:44
without these people and they the only reason I I sit as the owner or as the
10:52
doctor is really because of different circumstances in
10:57
life that led me to this I mean the my staff are just as smart as I am and
11:04
their their opportunities were different yeah but any one of them could be a
11:09
pediatric dentist right yeah right well and again I think when you have that mindset about your staff it does it it's
11:19
a mental thing so in a lot of uh my last week's episode with Dr we talked about
11:24
it all starts with this mindset that we have to have and it is this attitude of
11:30
appreciation and I think that's either that can either be forced or that can be
11:35
authentic and I think when we have authentic appreciation for our team and
11:41
respect so saying something like my any one of my team members could be a pediatric dentist it's just the
11:48
opportunities that were afforded to them are different or the desires that they have are different maybe they love and
11:55
and get fulfilled off of insurance and that's just their world it doesn't pay the same as a pediatric dentist but
12:01
that's their love and their passion and that you have enough respect for them to
12:07
appreciate what they bring to this practice that's authentic they they have skills I don't
12:14
have they can do things that I can't do yeah and so that's what makes up a team
12:19
yeah and I think that's the right way to view it and then what's great about that mindset which again some people may have
12:26
to fight for that mindset I think due to your life and your mindset it just comes
12:32
a little bit more naturally to some people and I think you are one of those people but when you have to fight for
12:38
that mindset it does then force you to be more generous either with time with
12:45
words with acts of service um or financially if you truly respect and
12:51
appreciate your team that then becomes a very natural outpouring and I would say you in
12:58
particular have shown appre this is why your team says all the time they say it to me all the time I love working they
13:03
do say I love working for him um but they they really receive your admiration
13:10
and appreciation and know that that's rare So I want to hear I want listeners
13:15
to hear some of the things that you've done I know you mentioned time you know
13:20
showing up to the hospital showing up to a kid's game um things like that that I
13:26
think are super you know precious and sweet to your team what
13:32
else do you feel like you've done to show your appreciation well we've done a lot of
13:39
mission trips um yeah there it's the mission trip
13:46
thing is definitely been a journey so when I was 7 years old my one of my
13:52
sisters had to have plastic surgery oh wow and she was 11 and I remember going
13:57
to visit her in the hospital and a couple months later we were watching TV now this was like the late'
14:03
70s in Britain so there was like couple of channels and it was black and white yeah and and it was about this surgeon
14:09
in Africa doing this Mission work and we realized it was that surgeon on TV was a
14:15
surgeon that treated my sister wow and so when we were watching this as a family I was just a little boy but
14:21
something inside of me just jumped out and my heart just got real big and
14:27
inside of me I said would like to do something like that one day yeah now I
14:34
went on to be a teenager and everything that goes with that and then get kicked out of high school and everything went
14:39
with that and so I never got to go on my first mission trip Dental mission trip
14:45
until I was 30 years old so the first year of dental school um the the Christian Medical
14:52
Dental Association did a luncheon and he said hey we need some people to go in Mexico to the Border Town provide
14:59
dentistry and I was like okay I've dreamed about this for 23 years so I'm going to start doing this and so I
15:05
started doing these uh weekend mission trips to Mexico and then when I bought my practice my first hygienist had been
15:12
to Nepal and so we decided we were try and put a mission trip together and so we
15:18
signed up and we ended up going to B that was the first mission trip I took my dad I took my office I took my
15:26
hygienist and her husband and a couple of assistants and then we kept kind of going back and
15:32
then at one point we took the whole office it was 15 of us went on this mission trip to bullies for a week and I
15:39
paid for all of it which I was happy to do and um and then I went to one in
15:45
Israel and then last year I went to Cambodia but um so we've taken a lot of staff on
15:51
mission trips and I wanted them to come on a mission
15:57
trip to serve yeah people out there that are less fortunate than we are but also
16:04
to appreciate what they have Living in America and their Comforts and luxuries
16:10
and just see how the world is outside of the states cool experience for your team
16:16
as well so that's one of the things we've done over the years another is um
16:22
about four years ago during Co we we did a trip a hiking trip for the the weekend
16:29
and so wow that was super fun so everybody came we did uh we went to Z's
16:35
National Park in southern Utah and we went to uh price
16:41
Arizona so it was like a 4 4 day trip but really really fun wow and so we've
16:47
done bunch of stuff over the years together yeah and I think they want to
16:54
do something they want to do another trip so I guess we're going to do another trip you're like this has become part of the
17:00
norm now but again I think that's cool that your trips some of your trips have been Mission related and to allow your
17:08
team because there might be doctors that feel passionate about medical missions or dental missions and they themselves
17:15
go but to then also make it financially possible for your team to go is you're
17:22
right it's kind of a double-edged sword because you're getting the opportunity to serve alongside your team in another
17:28
country but also so they're getting to see another country and come back with a different different vantage point and a
17:34
mindset of appreciation which then one of my favorite subjects is
17:40
culture it Fosters a culture of appreciation amongst your team because it's not just you the practice owner
17:46
that has had these experiences it's also your team members that have had these experiences these shared experiences and
17:53
then you all start to have the same ideology around generosity and giving
17:59
back in some way so that's really cool so and I know you've got a trip coming
18:05
up too that yeah we're heading to Nepal uh for 16 days we're leaving next
18:11
Thursday November 7th so yeah yeah so yeah and that's an ongoing thing that
18:16
has kept kept going so that's really neat so generosity in the way of dental
18:22
missions which again I love seeing that even as a little boy that you had a heart for that and now it's coming full
18:29
circle and incorporating your team in that which I think is so so pivotal but even during a very tough year covid year
18:38
taking your team out somewhere and knowing that that was a super high stressful time for everybody but
18:44
especially as a practice owner financially that was very stressful and in the pinch of that you're like no
18:50
let's go and I'm willing to invest in my team for that well they were the ones that came at me and said we want you to
18:57
take us on a trip and I said okay what do you want to do stupid yeah so but
19:04
again that knowing that they know you to be generous enough that you'll try to figure it out I mean I think there's
19:10
plenty of team members that won't make the ask because of we figure it out yeah yeah so sorry for the quick Interruption
19:16
I hope you guys are enjoying today's episode I had to pipe in real quickly and let you know that the managing
19:23
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19:30
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19:55
medical missions or dental missions has been away just taking trips I know
20:00
you're coming up on your annual Christmas party party and end of year I
20:06
know is a time where a lot of practice owners can feel the pinch of where you know we
20:13
might be closed a little bit more during the holidays December can be a tough month depending upon how much the
20:19
practices close it's a hard time for a practice owner to be generous but I also
20:25
know we were just talking with your office manager about some of the generosity that that you share so
20:31
there's oftentimes an end ofe bonus that you put into play that is a form of
20:37
generosity at a time when your team needs it it's just as it's a financially
20:43
tough time for you the practice owner it's also a financially tough time when we've already got groceries and bills
20:49
and all of that and now we've got Christmas on top of that as well so what when did you start kind of your end of
20:57
your bonus and what made you decide to do [Music]
21:02
that I don't know I don't know exactly when it started I'm I'm sure it started right the first year I bought the
21:09
practice so I do I mean really do two things for them every year at the end of
21:15
the summer they get to go on a shopping trip
21:21
um so they I basically give them a certain amount of money then go buy
21:26
whatever they want for them yeah yeah not for their friends not for their kids
21:31
not for their their family but they have to spend it on them yeah and they get
21:37
they all get to go together they go to the mall they get to go for lunch a nice lunch and they get to buy stuff for them
21:44
every year so that's one thing love that I started right maybe 2009 yeah uh we
21:51
switched it up a few times we ended up going to the symphony we went to a Broadway show but the girls like their
21:58
shop so we always come back to shopping so that's what we do and then Christmas
22:05
borners yeah I mean if you think too long and hard about it you probably won't do it cuz it is the end of the
22:11
year but you have to so you just you know you have to take a deep breath
22:18
and they have families they have kids they have stuff that they're struggling
22:23
with and what having to paid for so you have to have a little bit of faith yeah so yeah yeah I think it's a
22:31
good you know it is the hardest time of the year probably to bonus to do any kind of financial gift but I think it
22:38
goes back to that story that you told you know when you're you and your wife have part-time jobs and you're
22:43
struggling and you just make a choice to do it it's a choice it is it is and
22:49
doesn't make it any less difficult it just is a choice yeah whether you have a law or
22:56
have a a little it to give us a choice for sure so I know obviously we
23:04
Christmas bonus was just on our radar but I think you're also generous
23:11
throughout the year I know you've got the two events which by the way you also have a Christmas party so it's like
23:16
you've got the end of summer nice lunch shopping thing that happens you also got
23:22
a Christmas party end of year bonus but I think throughout the year you all we
23:27
you and I have had several conversations this year where you've made choices to be generous to your staff so you've got
23:34
a monthly bonus that you share part of the profit of the practice with the team
23:40
sure um so you try to pay them well from an hourly standpoint but then also they get to partake in this monthly bonus
23:48
sure was that something that you started early on or was that something that oh
23:54
there's been an evolution it started yeah so when I bought the practice in 2008 there was a
24:01
bonus system in place from the previous owner which I inherited and that had to
24:07
be modified somewhat just because you know he would take one week off every 6
24:15
weeks he took a 2-hour lunch break wow the hygienist didn't work in the morning
24:20
so so it went from hey they were getting a certain amount for their bonus to when
24:25
I bought the practice it went way up and obviously would just come out of dental school had four kids had a bunch of debt
24:32
had to buy a practice all that so that get modified and so over the years it has evolved and so just now we have a
24:42
certain bonus in place and there's certain things they have to do to get the bonus and so every month there's a
24:48
kind of pull of money and that gets shared amongst all the people that qualify for the bonus right and so I
24:55
think once they miss one bonus they don't want ever Miss again so so it's a good incentive to have them do the
25:02
things that we think are important in the practice uh but at the same
25:08
time uh you know we have a lot of single moms and you know the they they need
25:15
help too and so instead of just giving it to them um it's something that they
25:21
work for and can be proud of and they're part of a team they work as a team and they know that if they work as a team
25:28
efficiently that month and they'll get a good bonus yeah so what would you say to the the docs out there that say but they
25:36
get their hourly pay so why why bonus I mean they're getting paid yes they're
25:42
doing a job they're doing a job but why share any of the
25:48
profit what would I say to them you know there's a lot of things I
25:54
could say to them first of all it's your choice and if they to give a bonus then
25:59
don't give a bonus I think it goes back to realizing that I have a very privileged life and part of that
26:07
privilege comes from them and comes from their hard work dedication how they
26:12
represent me how they represent the practice how they treat the patients everything and so if without
26:20
that then I don't have my really nice privileged life and so part of giving
26:25
back and part of showing appreciation is to be generous with what you have and
26:32
and so as I say it's it's a choice for sure it's a choice yeah for sure now one
26:38
of the things that I actually think about often for you is does there is
26:43
there any point where you feel like that generosity is taken advantage of are
26:49
there certain ways that you have to protect yourself I think a naturally generous person can be more prone to be being
26:57
taken advantage of and that has happened many times unfortunately you know there's just been
27:03
all sorts of stuff happen over the years you know when I first bought the practice
27:09
um one of my staff's dogs had all these puppies and she ended up bringing them
27:15
up to the office and I'm like this can't happen and then another staff member
27:21
fostered a baby and never had him look after it and so I ended up hiring a
27:27
babysitter to look after the baby so she could work and then I had a staff member whose
27:34
father died and there was no money to bury him so I paid for the funeral um there's there's you know I've
27:42
had staff members you know had their cars
27:48
flooded they don't have a way to get to work so you're fac with all these
27:53
decisions are you going to help are you not going to help um how
27:59
much you going to help and they're not easy decisions sometimes and have I been
28:04
taken advantage of sure have I had to let people go I have yeah um I'm happy
28:10
to be generous I I don't want to be taken advantage of yeah or you
28:17
know anyway so you basically just got to play it by ear and you know if you watch
28:23
somebody do something once you're like hey okay if you see them do it a second time you're like H if they do it a third
28:31
time then you know for sure it's it's not by chance and so there's times we have to part withs right right and again
28:40
that I I love the idea that you have to watch for people that are taking advantage of it and if you see that
28:48
Trend okay then there may be a decis first time sure I have kind of funny
28:53
story I so I went to bise on a mission triat Maybe seven eight years ago and I
29:00
would always take money with me so I would take a $1,000 cash and I would say a prayer that I would be as I went
29:06
through my weekend beliefs that I would know who needed help yeah so one day we
29:12
were in this dental clinic in San Pedro and I had a nudge that this man sitting
29:19
on a chair needed some help so I went over just to talk to him his name was Manalo I remember that because I only
29:26
know Barry Manalo but this guy's first name was Manalo which I thought was odd and
29:33
um he I just asked him you know about his
29:39
life and stuff he was a welder and his house had been set on fire on the
29:44
mainland and so him and his wife and seven kids had had to move to the island of Amber's
29:53
key with his sister and so he was trying to figure out how to rent Weld and
29:59
Equipment all that kind of stuff oh my gosh yeah so ended up he was one of the ones I helped but he did come back a
30:06
second day and ask for more and I was like I do have more money to give out
30:12
but there's other people yeah that are going to need it I've already helped you yeah yes there's an End
30:20
manal Barry uh yes exactly it's like you'll
30:27
know it what's the harm in being generous the first time and then like you said if it starts to be taken
30:33
advantage of then boundaries and parameters may need to be in place but you never know until you're generous for
30:39
the first time sure right so with with that man okay he comes back and no
30:45
you're not going to give anymore but yeah you gave the first time you were still able to be generous with that
30:50
person yes yes and I would say too after working with your team for a
30:57
year I just just have not seen a lot of evidences of people taking advantage no
31:04
I I just think they're they're grateful they're appreciative for who they work with they're thankful for you as a boss
31:12
and and I just don't feel like people at least this year people I don't feel like
31:17
people have really tried to take advantage of that yeah and the other thing is the people the staff that have been here a long
31:25
time they're very loyal and protect me yeah and because I've been generous to
31:30
them and they've been generous to me there's a dynamic there and so anybody
31:36
else that comes into at the practice other staff members if they try and start anything immediately yeah the the
31:44
people that have been here a long time they shut it down yeah they come to your defense they do without without even I
31:50
don't even know it half the time I supped to say you don't even know what's going on and I think again that is like
31:56
you said earlier that that's how generosity comes to repay you that
32:01
that's not your intent you're not giving to BU loyalty you're giving out of the goodness of your heart but ultimately
32:07
that's one of these beautiful side benefits is that then you've got people that truly have your back and are going
32:13
to protect you from anybody that might try try to take advantage of that for
32:19
sure yeah is there any other situation that you can think of where you had to
32:25
kind of protect yourself or you had been generous and you're like there's got to be an end to that
32:33
generosity off the top of my head there is I don't know if I can
32:39
share them yeah but yeah yeah I mean I would say that there's times
32:45
where there's times where staff members find themselves in very
32:50
difficult situations yeah and so if they if they come to
32:56
you I mean that's a hard thing to do yeah because they got to really humble
33:03
themselves and put their pride to the side they the last thing they want to do is come to their boss and tell them that
33:09
hey I can't pay a bill yeah or I'm not making ends me or whatever they don't want to do that and so I think it is
33:17
really important when they do that that we don't dismiss it or shut them down or
33:24
any of that kind of stuff yeah and that we can help in some
33:30
way I mean the goal isn't
33:36
to I mean to basically to promote a life their lifestyle is to Save a Life right
33:43
I mean they don't have enough food they can't pay their rent or whatever it is then I don't see a problem with
33:50
helping with that yeah now if if it's a long-term thing there's an issue it's a
33:57
lifestyle problem and that they are going to have to change that for sure but yeah but I think there are times
34:05
where as a business owner that we do have to have compassion
34:12
and and realize that if they are coming to us then it's a pretty serious
34:17
situation yeah and I would say too if there's not a dynamic of Trust on the
34:23
team there can always be that Anonymous nature to a gift where maybe the
34:28
employee hasn't had to come to you you've caught wind of something that's going on and there can be an anonymous
34:36
gift that's given or Groceries on the front porch or you know a card in the
34:41
mail that's got got a check in it that you know can't necessarily be traced to you so I feel like if there is a dynamic
34:49
on the team that maybe isn't what you've created here there's still ways to be
34:54
generous in an an anonymous way so that you don't run the risk of being taken
35:01
advantage of or if you have a team that you feel like word would get around oh Dr Williamson did this for me or if you
35:09
I think what you've created here is unique that doesn't exist in every office and so I think if there's a fear
35:15
from a practice owner that that could create a negative Ripple or people that then try to take advantage then an
35:22
anonymous gift is always an option sure yeah can you think of anything else
35:27
related to the topic of appreciation or generosity that you would want to share with listeners who are trying to do
35:34
right by their
35:40
teams I don't know I'm not totally sure I think that
35:46
just just realizing being humble enough to realize that you as a doctor isn't
35:53
enough yeah and that you are no better than any body else on your
36:00
team your path has been different and that's great um but to
36:08
really appreciate the fact that you are a doctor and you have this beautiful life
36:15
and you have these amazing skills and you have this great job satisfaction it took a lot of people to
36:22
get you here and while you're here now and you're space now in your time
36:29
there's a bunch of people around you that they you know with without them you just
36:37
you you don't exist in in your life and so just to come in every day and and
36:44
treat them with respect love um and and be generous when you can
36:53
with your time with your money uh with your friend sh with with
36:58
councel with whatever it is they're in need of they look they look up to
37:04
you yeah as your staff they they do look up to you and they want to be proud of
37:11
the office that they work in and they want to come in and be happy every day
37:17
and they want to go home and be happy every day and if they come in and they feel as so you don't appreciate them H
37:25
that you look down on them that if they were in need of help that you wouldn't help them you're not going to
37:32
get the best out of them and your life won't be as good as it could be if you're incredibly generous and
37:40
appreciative and and really love your staff and treat them with love your life
37:46
will be better than it could ever be otherwise man you couldn't have said it
37:51
better that was like a perfect concluding comment so yes I would just
37:56
second that and say that's such Sound Advice so thank you for being willing to
38:03
share your generosity with me the generosity of your time for staying late
38:08
after work I just appreciate you hanging with me and uh putting a the perfect exclamation point on this topic thanks
38:16
for having me thanks for joining the conversation today we hope that you are comforted in
38:23
knowing that you are not alone but we also hope that you're walking away with some really great tips and tricks to try
38:30
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